Privacy Policy

Last updated: March 2026

1. Information We Collect

When you sign up or use the Teamnet platform, we collect:

• Account information: Name, email address, phone number, company name, role/designation
• Workspace data: All business data you enter into your workspace (invoices, employee records, production data, etc.)
• Usage data: Log-in times, feature usage patterns, browser/device information for improving the Service

2. How We Use Your Data

We use your data to:

• Provision and maintain your workspace
• Provide customer support
• Improve the platform and develop new features
• Send essential service communications (downtime notices, security alerts, billing)

We do not sell your data to third parties. We do not use your business data for advertising.

3. Data Storage & Security

Your data is stored on secure servers in the region you select during setup. We employ industry-standard security measures including:

• Encryption at rest and in transit (TLS 1.2+)
• Regular automated backups
• Access controls and audit logging
• Network isolation between workspaces

4. Data Sharing

We may share data with:

• Infrastructure providers: For hosting and delivery of the Service
• Payment processors: To process your subscription payments
• Legal authorities: When required by applicable law or court order

5. Your Rights

You have the right to:

• Access and export your data at any time
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Opt out of non-essential communications

6. Cookies

The Teamnet platform uses essential cookies for session management and authentication. We do not use third-party tracking cookies for advertising.

7. Data Retention

Your workspace data is retained for the duration of your subscription. Upon cancellation, data is retained for 30 days to allow export, then permanently deleted.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email to account administrators at least 30 days before taking effect.

যোগাযোগ

For privacy-related enquiries, contact our Data Protection team at [email protected] or visit our contact page.